SLAPfish

Usually I like to consider myself an easy going gal. But for some reason, the company SNAPFISH has really rubbed me the wrong way and I can't get over it.

With all these great photos I've been getting of Barklee, I decided it would be great to have a bunch of stickers of him, cut out in white, that I could use on stationary and what not. So I photoshop some key shots and using a Web Photo Service called Snapfish - i upload my pictures, select the template I'd like to use, resize according to their grids for cropping, and pay by credit card for the stickers to get shipped to me.

Simple stuff. I purposely made it so that my pictures were nicely smack dab in the center, and if there were words, that they wouldn't cover anything. Before the order is set, it asks me to look one more time to make sure my crops are correct. They sure are! Ready, and send.

I get the stickers a few days later and find that the images are bleeding off the edge of the sticker borders. Noooo! Poor Puppy has shaved ears in one part and half a lip on the others.

I send a disgruntled email to their customer service and they did respond quickly. They said they were already sending a new set to me and that i could send the old ones back with their prepaid postage label. Alright... that sounds reasonable.

I just got the replacements. NOT only do they STILL have puppy's ears and lips cut off - but the coloring looks really tarnished YELLOW now. What the Hockey PUCK?!?!

Perhaps I am blowing this way out of proportion, but it just pisses me off that they'd go through all this trouble to NOT fix the problem. Okay, i'm done with my latte Venting now.